Cancelation & Refund Policy
Effective Date: 13-06-2025
At ST Creation, we are dedicated to your wellness journey and strive to ensure a satisfying experience. However, if you are not fully satisfied with your purchase, please review our refund policy below.
1. Eligibility for Refunds
You may be eligible for a refund under the following conditions:
- The refund request is submitted within 5–7 days of the original purchase date.
- The wellness program, course, or digital product has not been accessed, downloaded, or used.
- The purchase was made directly through our official website: www.stormwellnesshub.com.
2. Non-Refundable Items
The following items are non-refundable:
- Digital downloads (eBooks, guides, etc.) that have been accessed.
- Online wellness courses or programs that have been started or completed (fully or partially).
- Wellness services or consultations that have already been delivered.
3. Refund Process
To request a refund:
- Contact our support team at support@stormwellnesshub.com with your order number and reason for the refund.
- Our team will review your request and respond within 7 business days.
- If your request is approved, your refund will be processed back to your original payment method within 7 business days.
4. Late or Missing Refunds
If you haven’t received your refund within the expected time:
- Double-check your payment account or method.
- Contact your bank or payment provider, as processing times may vary.
- If the issue remains unresolved, reach out to us at support@stormwellnesshub.com.
5. Changes to Refund Policy
ST Creation reserves the right to modify this Refund Policy at any time. Updates will be posted on this page with the revised effective date.